Supporting home ownership through Project Independence

Deloitte worked on Project Independence (PI), an innovative social housing development for people with an intellectual disability. PI represents a model of home ownership that is the first of its kind in the world. It gives people with an intellectual disability the opportunity to acquire equity in a property using just their federal government Disability Support Pension (DSP), while learning the life skills and decision-making abilities they need to live as independently as possible. It empowers clients to use PI as a stepping stone to move to truly independent living in the broader community, and to grow beyond social housing as they move up the ladder of home ownership.

A key way Deloitte makes a social impact for our nation is through our leading edge work with the public sector. We work closely with our clients across all governments to imagine and realise complex reform programs that have an impact on citizens, businesses and the communities we live in.

Ellen Derrick

National Lead Partner for Public Sector and Public Policy

Building capacity among NSW regional disability services

During FY19, Deloitte’s Social Impact Consulting team worked with Westhaven, a NSW-based disability service provider, to adapt to the National Disability Insurance Scheme (NDIS) and achieve operational excellence and longterm commercial sustainability.

Through a strategic transformation program, Deloitte supported Westhaven and its CEO, Andrew Everett, to pursue a number of operational improvements, across people, process and technology. This included:

  • Optimising client management, rostering, revenue assurance and human capital systems to deliver operational excellence
  • Building a digital first and innovation culture that put client outcomes at the centre of everything
  • Implementing a Google environment to streamline and re-design business processes, and free up staff to focus on delivering better client experiences
  • Formulating a strategy to realise the value of Westhaven’s property portfolio and reimagine how property can be leveraged to deliver better client outcomes
  • Conducting financial modelling to inform commercial sustainability and help secure new business
  • Coaching and mentoring leadership potential.

Through this transformation program, Westhaven was able to grow its impact, build organisational capabilities and better serve its clients into the future.

Deloitte’s Social Impact Consulting Practice, led by Consulting Partner, Tharani Jegatheeswaran, supports social sector organisations, government agencies and businesses to deliver greater social impact aligned to their vision and mission. The team is passionate about bringing the latest trends in strategy, technology and innovation from adjacent industries and global players to support our clients to be ‘future fit’ in an increasingly complex, disrupted and competitive market.

Valuing Kakadu National Park

Kakadu National Park is one of Australia’s most iconic natural and cultural assets and is known around the world. Since Crocodile Dundee was filmed there in the 1980s, while the Park’s natural and cultural values have remained, the tourism infrastructure has become dated.

The task for the Deloitte Access Economics team and the Darwin office was to value Kakadu National Park, the iconic site that is dual-listed on the UNESCO World Heritage List for its outstanding natural and cultural values. The valuation is happening at the same time as a $351.7 million government investment program for the area.

The nine-month research project involved conducting three types of economic modelling, surveying people from four continents, and working with local Aboriginal representatives and environmental scientists to provide the most comprehensive assessment of Kakadu in decades. The findings of the work are due to be published in late 2019.